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Privacy Policy

What information does Pozy collect?

Pozy.com.au (We, Us) will store the customer's (You):

  • Full name

  • Shipping address

  • Email address and/or phone number

For the purposes of properly shipping your order to you, and contacting you about your orders, queries, or complaints. Should you opt in, Pozy.com.au may also use your contact information for the purposes of sending you updates about new products, sales, and other promotional materials.

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All customers and viewers of Pozy.com.au have the right to refrain from identifying themselves, as well as the right to use a pseudonym. However, Pozy.com.au will refuse to take an order for which the information above is not provided, as it will be unable to do so responsibly. Furthermore, Pozy.com.au is not liable for any goods that are delivered to the wrong location, goods that are lost, or any other mishaps regarding your order when the information above is provided inaccurately.

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Additionally, you have the option to provide your:

  • Age

  • Gender

  • Nationality

Pozy.com.au will only store and access this information for the purpose of further understanding who their customers are. Pozy.com.au will not provide this information to any other third party.

How does Pozy collect and store this information?

All personal information collected by Pozy.com.au is collected only when the customer explicitly provides that information to us by creating an account or updating existing account information.

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Pozy.com.au is hosted by Wix.com. Thus, information that Pozy.com.au collects is transferred to, stored, and processed by Wix.com. Due to this, any information collected by Pozy.com.au is subject to the Wix.com privacy policy. The Wix.com privacy policy states that Wix.com will generally refrain from collecting, storing, or processing your information when it is not explicitly directed to do so by us. In turn, we will only direct Wix.com to access your information in accordance with the terms described here in this document. Wix.com's privacy policy also states that they do not and will not sell your information.

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To further ensure the security of your information, Pozy.com.au requested and received written assurance that our customer's information would be secure when stored by Wix.

How are payment details handled?

Pozy.com.au is hosted on Wix.com. Wix.com is responsible for securely handling payment information such as credit card details. According to the Wix.com Privacy Policy, payment information is secured by industry standard SSL/TSL encrypted connection. Furthermore, Wix.com regularly maintains a PCI DSS (Payment Card Industry Data Security Standards) Certification. Wix.com also maintains a variety of other security measures detailed in their privacy policy.

How can I access this information?

Should a customer wish to access, update, or correct the information which Pozy.com.au stores about them, they may do so by logging on the site, navigating to the account section, and viewing or updating their information. Alternatively, the customer may choose to email us detailing their request. Our email address is provided on Pozy.com.au in the "Contact Us" section. 

How can I complain if I believe there was a breach of privacy?

Should a customer wish to complain about a breach of privacy or a breach of any binding code which is not being addressed properly by Pozy.com.au, they can do so by emailing us via the email address provided in the "Contact Us" section of Pozy.com.au. We will handle any valid complaints and notices by correcting any violations as soon as possible. We will also take any reasonable steps to prevent any breaches of privacy from continuing.

Will Pozy provide your information to any third-party entities overseas?

Pozy.com.au is unlikely to disclose any personal information to entities overseas. However, the personal information provided to Pozy.com.au is stored and processed by Wix.com, who is located overseas. Wix.com does not access your information, unless directed to do so by us, for our purposes (or under some specific circumstances detailed in their privacy policy). Other than the host site of Pozy.com.au, no other third party located overseas will have access to your personal information. 

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